Administration Officer

TriCare Pimpama Aged Care Residence offers a peaceful and welcoming environment, surrounded by beautifully landscaped gardens and modern outdoor spaces designed for relaxation. The inclusion of a secure Dementia Wing demonstrates a commitment to providing specialised care for residents with specific needs, ensuring their safety and freedom of movement.

We are currently seeking an experienced and capable Administration Officer to join our care team in a permanent full-time capacity.  The ideal candidate will demonstrate commitment to a customer service approach whilst ensuring work completion and an eye for detail.

Key Responsibilities but not limited to: 

• Handling reception duties, including phone and direct contact with visitors, residents, staff, and contractors.
• Coordinating admissions and discharges of residents.
• Accurate invoicing, reconciliations, and order processing.
• Managing hiring documentation onsite, processing police checks, creating contracts, and assisting with employee onboarding using the existing systems.
• Managing mail, couriers, deliveries, correspondence, and documentation.
• Proficient with MS Office – word, excel, PowerPoint, and other software.

Qualifications and Attributes:

• Exceptional communication and telephone skills.
• Ability to work collaboratively with the team and key personnel to obtain the best results.
• Demonstrated efficiency in administration skills.
• Familiarity with rostering processes or roster management.
• Outstanding and warm personalised customer service skills.
• Ability to maintain the confidentiality of all company, resident, and employee matters.
• Proficiency in using technology and software, including rostering systems and reporting.
• High standard of personal and professional presentation.
• Valid Driver’s License.

What We Offer:

• Competitive salary with penalties.
• Discounted Health Insurance.
• Opportunity for career development and training to enhance culinary skills.
• Supportive team environment dedicated to providing exceptional care to residents.
• Work-life balance with weekend hours and fixed shifts.
• An employee review program that awards an employee of the year, in various categories, with $5000 cash reward.

Apply now and become part of our compassionate team dedicated to enriching the lives of our residents, please submit your application via SEEK addressed to the Facility Manager.

A satisfactory Police Clearance Certificate is required as per the Aged Care Act 1997. 

We do not consider applications from recruiters.

Please note that a satisfactory Police Clearance Certificate is required as per the Aged Care Act 1997, and TriCare Aged Care Residence is a smoke-free workplace. TriCare does not accept applications from recruiters.